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Elena


Age	45
Gender	Female
Role	Lawyer
Skills	Records testimonies and evidence of human rights violations while writing legal resources, organizing documentation, and coordinating legal action.
Base Location	Buenos Aires, Argentina


	Elena is a lawyer working at Justicia11J, an organization that verifies, updates, and disseminates information on public protests and political arrests in Cuba.
	Elena uses an iPhone and connects to the internet via WiFi.

Elena's Case Summary

Tasks

Obtain testimonies of witnesses or victims of human rights violations
Provide those detained for protesting with legal advice and assistance
Draft legal reports and documentation

Goals and Motivations

Elena’s goal is to support those detained for protesting in Cuba, analyze trends in political detentions, and present findings and legal reports to international human rights institutions

Environment

Elena works from a home office in a city in Argentina

Needs

Online privacy protections
Secure communication methods
More streamlined workflows

Pain points

Concerns about cyber-surveillance and hacking
Privacy violations of those they are working to support in Cuba
Attacks from the government
Internet shutdowns in Cuba create a communication barrier
Clients not understanding the process or what legal assistance they require
Overwhelming amounts of messages

Solutions

Privacy and digital security training
Encrypted communication tools

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